Quality and quality management

Quality is evident in our daily operations, in the way we act. Our agreed guidelines are compiled in our Quality Manual.  It supports and guides the people at SAMK to work in compliance with the strategy. This is how we communicate trustworthy operations outside of the organisation as well.

The Finnish Education Evaluation Centre has audited SAMK. The quality certification is valid for six years as of February 29, 2016. SAMK also has an ISO 9001:2015 compliant certificate, granted by the DNV Business Assurance Management System Certificate.

Quality Manual = a single quality management system

SAMK's Quality Manual consists of:

The basis for the operations and continuous development of Satakunta University of Applied Sciences (SAMK)

Description and its appendices

Procedural instructions (needs SAMK login)

Administrative instructions (FI only)

Internal regulations (needs SAMK login)

Strategy and programmes

Quality files (for SAMK staff's use)

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