Students discussing

Support for everyday challenges and dilemmas

Support for everyday challenges and dilemmas

On this page you will find a lot of information and links to various support services where you can get help with everyday challenges and problems without any threshold.

Church education workers

Church education workers, including priests and deacons, can be contacted for all aspects of life. In particular, it is a good idea to get in touch when you have worries, loneliness and other concerns. Discussions are confidential. Don’t stay alone.

The church’s student workers are for the people of the whole campus. Their work is based on respect for people. You do not have to be a member of a religious community to talk to a student worker. Our services are free of charge and confidential.

The Church Family Counselling Service helps especially with issues related to couples and family relationships and is free of charge for students. In addition, the Evangelical Lutheran Church has many channels where you can come and talk about your life. You can always get in touch, no issue is too big or too small. Through church activities you can also find new people and a community to share life with.

SAMK’s church education workers

SAMK’s School Deacon is Johanna Simola,, +458 400 309 771
School theologian (Pori) Heikki Hesso,, +358 400 309 459
School theologian (Rauma) Milla Voudinlehto,, +358 44 769 1288

Ohjaamo: help and support for people under 30 years

Ohjaamo is a place where people under 30 can get free help with work, education and everyday life. You can come to the Helpdesk without an appointment and discuss your affairs in confidence. You can also contact us by phone, message or chat.

Booking an appointment is not necessary. You can drop by the Ohjaamo during our opening hours when it suits you. If necessary, you can contact us in advance. During opening hours, we serve customers on a first-come, first-served basis.

In addition, Ohjaamo Pori organises various interesting events and groups throughout the year. You can find information about these events on our social media channels.

Ohjaamo will help you for example

  • Writing a job application and CV
  • Finding a job’Finding a job
  • Finding an apartment
  • When applying for student support
  • Finding hobbies and many, many other things.

The Ohjaamo is staffed by experts from different fields, such as a Kela employee, a job coach, a study counsellor, a curator, Onni workers, a nepsy coach, a social counsellor, a multicultural counsellor and a TE expert from the municipal experiment.

Who is the Ohjaamo for?

The services of the Helpdesk are aimed at everyone under the age of 30. The questions on your mind can be big or small: whether you are starting your studies or work, moving to a new place or looking for a direction for your future. We will guide you and help you sort things out. You are welcome in the Ohjaamo as yourself, in every situation. Ohjaamo Pori is located right in the centre of Pori, on the street level of the Promenadikeskus. Ohjaamo Rauma is at address Nortamonkatu 30 in the centre of Rauma.

Chat and chat services for support and help

The Crisis Centre Ankkurpaikk’ in Rauma (page is in finnish) offers support in difficult life situations. Ankkupaikk´ offers short-term counselling free of charge and without referral. You can do so anonymously if you wish. Make an appointment by phone: +358 2 8 378 5600 or online

You can chat anonymously with a psychiatric nurse about your own or a loved one’s mental health concerns in the Satakunta Well-being area chat (chat opens from the bottom of the homepage) Mental health chat is available 24 hours a day.

FSHS SelfChat allows you to communicate in real time with FSHS medical staff.

MIELI (Mental Health Finland) provides crisis assistance and support in order to prevent mental health problems and suicides. The Crisis Helpline allows you to discuss your thoughts, feelings and situation in life with a crisis worker or a trained volunteer, for ex. all kinds of traumas, divorces, issues in the family or drug abuses.  You can discuss anonymously and confidentially.

Dating and intimate partner violence

  • The Nollalinja helps people who have experienced emotional, physical or sexual violence and supports those close to them. The helpline is available every day of the year, at any time of day, on 080 005 005. Nollalinja chat is available on weekdays.
  • Domestic and intimate partner violence can be discussed one-to-one with violence professionals in the Net Safety House chats.
  • The Pori First and Shelter Home Association offers a wide range of services for families with children and adults who have experienced domestic violence or other life crises. The shelter hotline is available 24/7, you can also chat. You can go to the shelter alone or with your children, at any time of the day or night.
  • Victim Support Finland (RIKU) helps people who are victims of crime, attempted crime or witnesses to crime. The RIKU Victim Support hotline is available in Finnish and you can also chat with RIKU.

Disturbance situations

The SAMMAKKO student union has four harassment liaison officers who provide support to students in the event of discrimination, bullying or harassment. The harassment liaison officers can help to clarify and take the matter forward if the student so wishes.

The Equal Higher Education document contains a policy on how to prevent harassment and bullying and how Satakunta University of Applied Sciences will address harassment and bullying. The document aims to promote equality in the higher education community by raising awareness of what harassment and bullying are. By preventing and addressing harassment and bullying, the health and well-being of students is promoted and the sense of community at Satakunta UAS is increased.


Mediation provides a legal means of dealing with criminal and civil disputes between parties. Mediation is voluntary, impartial, free of charge and confidential. In mediation, the parties meet in the presence of the mediators and have a say in the resolution of their case. Mediation can be used to agree on issues such as compensation and can be taken into account when considering prosecution or sentencing. For more information in Finnish on mediation in criminal and civil cases and the activities of the Satakunta Mediation Office.